Refund policy

All Offbeat Prints orders are printed to order and enter production quickly. If you need to amend or cancel an order before it enters production, please contact us within 2 hours of placing your order. After this time, we may be unable to stop or amend the order once production has begun.

If your order arrives damaged, faulty or incorrect, please contact us as soon as possible so that we can resolve the issue.

Personalised or bespoke items cannot be returned for a change of mind where the statutory exemption applies.

Nothing in this policy affects your statutory rights, including any cancellation or return rights that apply under UK consumer law.